Opinions

In this article we take a closer look at the benefits of cloud based legal software for law firms, as the technology landscape continues to evolve, […]

Cast your mind only a couple of years back into the past and consider how the vast majority of client anti-money laundering (AML) checks and ID Verifications were performed. Most law practices required clients to come into their office to present admin staff with both a copy of their ID and address.

Over the past two years, society has leapfrogged into a new digital age. Restrictions, lockdowns, and law practice closures have driven consumers toward online legal platforms and virtual law apps such as Lawyer 365, with demand for digital legal services at record highs.

Client experience, not a phrase thrown around much. In some circles it isn’t used because they don’t know what it means, in other circles they don’t use it because it doesn’t matter to them and to others don’t mention it because they take it as a given that a good client experience must be given.

More than ever before, law firms are striving to increase fees through faster, easier and lower-cost, digital channels. Yet, the current regulatory and cybersecurity landscape creates a layer of complexity.

Remote and automated anti-money laundering checks (AML) and biometric ID verifications (eIDV) become more critical and challenging as legal transactions move online. Identifying and onboarding your clients, checking PEPs and sanctions lists, verifying their addresses,