Professional Indemnity Insurance (PII) renewal is a critical juncture for law firms, especially for those that deal in conveyancing. This line of work generates a significant volume of claims, consequently leading to higher premiums. The process of compiling data for a timely renewal application can be strenuous. However, leveraging appropriate technology can help reduce this stress and potentially bring about considerable savings. This guide focuses on the Verify 365 risk & compliance technology platform, discussing its key features, and the pivotal role they play in PII renewals.

The Role of Technology in PII Renewals

Technology plays an increasingly critical role when insurers review PII renewals. Digital tools can automate data collection and streamline renewal processes, reducing the risk of human error and ensuring accuracy and completeness of information. Insurers look favorably at law firms that employ reliable technology to manage their risk and compliance, as these tools offer insight into the firm’s operational efficiency, attention to risk management, and commitment to regulatory compliance.

Key Features of Verify 365

The Verify 365 platform offers a comprehensive range of features to assist with risk management and compliance, including:

KYC ID Checks

A robust Know Your Customer (KYC) system, facilitated by technology, is crucial to meet regulatory requirements, prevent identity fraud, and protect your firm from reputational damage.

AML Checks

Automated Anti-Money Laundering (AML) checks help identify and prevent financial crimes. Efficient use of this technology reduces the time taken for manual checks and ensures regulatory compliance.

Sanction Checks

Automatic verification of global databases and watchlists can help identify potential risks associated with doing business with a sanctioned or watchlisted entity or individual.

Source of Funds Checks

Automated checks to verify the source of a client’s funds can help mitigate financial and reputational risks.

KYB & UBO Company Checks

Know Your Business (KYB) and Ultimate Beneficial Ownership (UBO) checks help to understand the structure and ownership of corporate clients, assisting in risk assessment and regulatory compliance.

eSign, ePay, eForms

Digital signing, payment, and form solutions streamline administrative tasks, improve client experience, and provide a secure, compliant audit trail.

Importance of a Digital Audit Trail

A digital audit trail is vital for law firms during PII renewal. It provides a transparent, tamper-proof record of all transactions and interactions, helping insurers assess the firm’s operational efficiency, risk management practices, and regulatory compliance. Moreover, it aids in identifying any potential areas of risk or non-compliance, ultimately influencing the insurer’s decision on PII premium calculation.

Future of Technology in PII

The relationship between technology and PII is expected to strengthen, with advancements leading to greater automation and precision in risk assessment and compliance. Insurers are likely to increasingly consider a firm’s use of technology as a significant factor in assessing PII premiums. For conveyancers, technology adoption could mean faster processes, reduced claims, and potentially lower PII costs.

Adopting Technology for PII Renewals

Adopting technology platforms like Verify 365 can greatly assist law firms with PII renewals. The platform’s features can help streamline KYC, AML, sanction, source of funds, KYB & UBO checks, as well as facilitate eSign, ePay, and eForms. In addition to simplifying the renewal process, these technologies can lead to savings by improving operational efficiency and mitigating risks, thus potentially lowering PII premiums.


In the digital age, leveraging technology to streamline processes and ensure regulatory compliance is no longer optional but essential. It is paramount for law firms to recognise this and incorporate risk and compliance technology platforms, like Verify 365, in their operations. Not only will this simplify PII renewal processes, but it can also lead to significant savings in terms of time, resources, and potentially, insurance premiums.